Terms of service

JoJo's Attic Online will process orders within 3 business days.  Packages are typically received within 5-7 business days.

If you wish to pick up/delivery, please notify the store via message or ameliajo@jojosatticonline.store.

Returns:  JoJo's Attic Online will accept returns within 30 days of purchase date, customer to pay return shipping.  Please notify via message or ameliajo@jojosatticonline.store of the return.  JoJo's Attic Online will issue a refund once the item is received in the same condition in which it was shipped.

Damaged items:  If an item arrives damaged, please contact via message or ameliajo@jojosatticonline.store within 10 days of receipt.  JoJo's Attic Online will require proof of damage including photos of the box, label, and damaged item for a full refund.  

At the store's discretion, we may require you to ship the damaged item back.  If this is the case a return label will be provided.  The refund will be issued once the item is returned.

In other cases, please do not return the damaged item to JoJo's Attic Online without request.  If the damaged item is returned in this manner, a refund will not be issued.

When to contact the shipping carrier:

-item shows delivered, but it is not

-package contents are missing

-items lost during delivery

-slow mail delivery

Please contact us at:  ameliajo@jojosatticonline.store, JoJo's Attic Online, PO Box 184, Hiawatha, IA, 52233, 319-775-7557.